Are there any smoking areas in the hotel?
Smoking is only allowed in balconies or terraces (smoking areas).
Does the hotel have its own parking?
Yes. The hotel has free parking for guests (not supervised).
Can I leave my luggage in the hotel before check-in and after check-out?
Yes, our hotel have a room for storing luggage before check-in and after check-out.
Do rates include pool access?
No, water circuit, which includes indoor heated pool, jacuzzi, turkish bath, sauna and gym, has an additional cost of 10,00€.
What is the SPA and pool schedule?
Spa and health club schedule is from 07:00 until 22:00, in working days, and from 08:00 until 22:00, in holidays and weekends.
Is the parking paid? What is the value?
Yes, parking has an additional cost of 6€.
Are pets allowed in the hotel?
No, pets are not allowed in the hotel.
Does the hotel have meeting rooms?
The hotel provides 10 meeting rooms wiith 890 m2 total area, soundproof, acclimited and natural light with a total capacity up to 780 people equipped with a modern audiovisual equipment.
Does the hotel have wedding services?
Yes, hotel does have wedding services. Please contact the reception to know more.
Is there any lift?
There are two lifts for clients.
Are there any chargers for electric cars?
Yes, chargers for universal eletrical cars and Tesla’s are available.
Is there any Wi-fi service in the hotel (including rooms)?
Yes. Broadband connection (wi-fi system).
Does the hotel have lobby and public spaces?
Yes, the hotel has public areas and lobbies in the ground floor.
Does the hotel have laundry and ironing service?
Yes, the hotel has laundry and ironing service upon request.
Which activities can be booked in the reception?
In the reception it is possible to book: Tuk tuk tour + moliceiro and, also, only moliceiro (Aveiro’s traditional boats). For more information please ask the reception.
Is it possible to a pre check-in?
Yes. After making the reservation, all customers who have provided email contact, will receive instructions by email of how to proceed to do a pre-check-in, within less than 7 days. If you do not, 3 days before check-in, we suggest again by email to do the pre-check-in. In this way it is possible for you to fill in the details of all guests and speed up your reception at our hotel.